A Jira instance slowed by years of obsolete tickets can be lightened without deletion and without risk. Here's how, when native tools no longer suffice.
Over the years, an instance accumulates tens of thousands of obsolete tickets. Slower searches, cluttered reports, degraded performance. A cleanup is needed — but deleting permanently is scary, and rightly so.
Native automation tools hit their processing limits well before finishing such a large volume. And any bulk operation on historical data must be reversible: you don't gamble with an audit trail and compliance obligations.
A custom processing script that archives in batches, in a controlled and fully reversible way, without ever deleting data. Archiving lightens the instance while fully preserving the history's integrity.
Nimbax archived in full compliance more than 20,000 obsolete tickets on an instance, making it faster, with the history fully preserved for audit purposes.
Lightening does not mean deleting. The right approach restores performance without ever destroying what might be reclaimed later.
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